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The multi-million dollar project, which is expected to produce new online services later this year and next, essentially aims to make it easy for customers to do a number of online services with DMV. It is also designed to streamline DMV’s electronic files so that customers can be served more quickly when doing business with the agency. The temporary downtime, when an office will be shut only on a specific day, will affect offices statewide beginning next week according to the following schedule: February 7 – Willimantic February 8 – Willimantic and Putnam February 14 – Norwich February 15 – Norwich and Putnam February 21 – 24 Old Saybrook February 28 – March 2 - New Britain March 6 and 7 – Bridgeport and the Milford Photo License Center March 8 and 9 – Danbury March 13 – Hamden Office March 14 – Hamden and the Derby Photo License Center March 15 and 16 – Norwalk March 20 – 21 – Waterbury and the Winsted satellite office With the exceptions of these temporary downtimes, DMV and AAA offices are open and serving customers. Customers should check the DMV website at http://ct.gov/dmv/offices for a convenient location and time. The computer modernization project, which is underway, is divided into three phases that are expected to be completed during the next two years. Some of the early work in phase 1 includes: * An online service for customers to cancel their marker plates when it is lost or stolen. * A registration verification system to check on whether a vehicle is properly registered in the state. * Design of an improved process for issuing new dealer and repairer licenses that could some day lead to filing information online for these businesses that are also customers of DMV. * Customers to handle online issues surrounding compliance matters with state law. * Customers to renew any vehicle’s registration online (Now doing only passenger cars whose owners do not owe property taxes or have other violations that prevent the registration of the vehicle). * Customers to order vanity plates online (now customers can only check online whether a combination of letters or numbers are available, but they still need to mail-in the order). * DMV to give customers 8-character vanity plates. The state now does only 6 characters. This opens up the possibility of more vanity plates that we don’t produce now. * Allow customers to do certain information look-ups that might tell them whether they can obtain a license or registration. One kind of look-up is the suspension records and driver history records that show violations that prevent someone from getting a license or registration. © Copyright by ConnecticutPlus.com. Some articles and pictures posted on our website, as indicated by their bylines, were submitted as press releases and do not necessarily reflect the position and opinion of ConnecticutPlus.com, Canaiden LLC or any of its associated entities. Articles may have been edited for brevity and grammar. Note: We reserve the right to delete posts at any time if we decide that they are offensive or distasteful. CURRENT HEADLINES:
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