SmartBoot is a modern immobilization device that will replace Stamford’s previous system of simply towing vehicles with outstanding parking violations. Motorists with three or more outstanding violations, or over $250 in delinquent fees, will have a SmartBoot applied to their vehicle by a Stamford Traffic Violation Officer, immobilizing it until all fines and fees have been paid.
Motorists can pay their outstanding violations through a 24-hour, multi-lingual, live-operator customer Help Center accessible online or with a mobile device. After all fines and fees are paid, the Help Center will provide the motorist with a six-digit code they can put into an electronic keypad located on the SmartBoot device to unlock it.
“Currently, the City of Stamford has $6.4 million in delinquent parking tickets,” said Transportation Bureau Chief James Travers. “This brightly-colored, self-releasing booting device will make parking enforcement easier in the city without taking up additional resources. This provides us with a firmer measure to collect unpaid parking tickets.”
Motorists can independently remove a SmartBoot, but if they have difficulty an officer can be dispatched to provide assistance. Once the SmartBoot is removed, motorists are required to return the device to the Cashiering & Permitting Office on the first floor of the Stamford Government Center. Failure to return the SmartBoot can result in a charge of up to $500, which will pay for the cost of the missing device.
Stamford has partnered with New Jersey-based company PayLock to launch this revamped parking enforcement program. PayLock introduced self-release booting in 2004. Since then, the company has partnered with over 20 municipalities across the United States on parking enforcement solutions. To date, the company has processed more than one million self-release booting transactions, helping cities like Stamford recover badly-needed vehicle debt.
Motorists with unpaid parking violations are encouraged to pay their outstanding tickets. Tickets can be paid in person during standard business hours at the City of Stamford’s Cashiering & Permitting Office located at:
Cashiering & Permitting Office - Lobby
888 Washington Blvd
Stamford, CT 06901
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